How Emotional Quotient Can Help Your Organization
Most people believe that a high I.Q. – or intelligence quotient - can easily guarantee a life of luxury. It’s why most people yearn to have I.Q. like Einstein’s or one that would qualify them to become members of MENSA.
I.Q. used to be the only significant factor in job interviews. Employers used to be solely concerned on how smart an applicant is and never mind the rest of his knowledge, skills and abilities. Today, human resources experts know better. They know that lowering employee turnover rates and ensuring that their organizations only employ individuals they could rely on, they must not focus only on measuring applicants’ I.Q. – they need to measure his E.Q. as well.
EQ, which is short for emotional quotient, is a quantitative term used to determine or measure an individual’s ability to cope with his emotions and interact with other people. While the IQ specifically deals with facts and figures, EQ is strictly about feelings and emotions. While IQ measures the level of intelligence of an individual, EQ determines the degree of emotional intelligence of a person.
Although EQ is still a fairly new concept and psychologists and other experts are still in the process of finding more discoveries about the power of emotional intelligence, it has nonetheless become an accepted procedure in most companies to test the EQ of their applicants.
Studies show how people with high EQ seem to lead more productive and fulfilling lives. Naturally, a company that employs workers with high EQ can reasonably expect to enjoy above average performances from its workforce.
Whether you’re an owner of a small business or working for a large, multi-national company, ensuring that all your employees have high EQ can lead to a more thriving organization.
When measuring EQ, remember to consider the following areas:
EMOTIONAL INTELLIGENCE ISN’T SYNONYMOUS TO PERSONALITY.
Do not be fooled into thinking that personality tests are similar to tests measuring emotional intelligence. They are not the same at all!
A personality test simply establishes what general type of attitude you have, like if you’re an extrovert or not, if you are able to judge by your own or prone to relying on other people’s decisions. A personality test, for instance, lets you recognize who’s outgoing and who’s diffident. A personality test, however, may be unable to enlighten you o who is better equipped to handle high-pressured tasks. An emotional intelligence test certainly could do that!
A person with high EQ is usually able to communicate effectively with other people. He must be able to relay his thoughts and feelings without any serious difficulty.
An employee who is unable to empathize with a colleague’s problems or put himself in the customer’s shoes may have low EQ and would have a difficult time solving problems that he can’t see any connection with himself.
FRIENDSHIP AND OTHER SOCIAL SKILLS
Any individual who is unable to establish some sort of friendship with his peers for no valid reason can be expected to have a low EQ. Individuals of this kind usually have a difficult time working within a group.
People with high EQ are very aware of their strengths and weaknesses. They are able to manage themselves and other people effectively in order to work better.